Georgia residents with insurance problems or questions can receive assistance directly from the Commissioner’s Office by contacting his insurance investigator working in your area.

An investigator from the office is scheduled to be in Valdosta from 9:30-11:30 a.m. Oct. 5 at the County Administration Building. Please call this location at (229) 333-5116 to confirm the investigator’s schedule.

In addition to receiving assistance with insurance problems or questions, Commissioner Oxendine’s Office offers complimentary homeowner, automobile and life insurance policy reviews. This service is designed to provide you with information you should know before purchasing insurance and how to avoid common mistakes.

If you cannot meet with the investigator during these hours, there are other ways that you can receive assistance.

Investigators are available to assist you by phone from 8 a.m. to 7 p.m. The toll free number is 1-800-656-2298. You can also contact them by e-mail. The Web address is www.gainsurance.org. Or you can write the details of your problem and send them to the following address: John Oxendine, Commissioner of Insurance, State of Georgia, 2 Martin Luther King Jr. Drive, Atlanta, GA 30334, Attention: Consumer Services Division

There is no fee for this service.