VALDOSTA — Two months after Hurricane Helene battered the region, recovery efforts remain in full swing, but some survivors are grappling with challenges beyond the storm itself: misinformation and scams.

Kelly Gaskins, a media relations specialist for FEMA, urges residents to rely on trusted sources to avoid setbacks in their recovery. 

Rumors and false information have become roadblocks for some on the road to recovery.  Gaskins seeks to debunk many common misconceptions. There have been false claims that FEMA is out of funds, that renters are ineligible for assistance, or that FEMA grants affect benefits like Social Security or SNAP. These claims, she emphasized, are untrue. 

Both homeowners and renters can apply for FEMA aid to cover costs like temporary housing or essential repairs. FEMA grants do not have to be repaid, though Gaskins stated they must be appropriately used for recovery needs.

Gaskins also detailed what she described as “very harmful rumors,” including the claim that FEMA only provides $750 for recovery. In reality, this is an initial Serious Needs Assistance payment meant for emergency essentials like food, water, and medications. Survivors may still qualify for further aid, such as housing or home repair support, as applications are reviewed. 

Another rumor mentioned by Gaskins suggests that FEMA is seizing properties that are considered unlivable. FEMA has no authority to confiscate land or homes. Inspections are solely to assess damage and determine assistance needs to make homes safe and functional. Survivors are urged to rely on verified information.

Adding to the challenges, scams are targeting storm survivors. Gaskins warned residents to be vigilant: FEMA representatives always carry photo IDs, and personal information should only be shared with verified sources. 

Additionally, FEMA does not charge fees for services such as inspections or applications. If someone receives unexpected communication from FEMA or a visit from an inspector without applying, it could be a sign of identity theft. Such incidents can be reported to FEMA’s helpline at 1-800-621-3362.

For those seeking help, FEMA offers several resources. The Valdosta Disaster Recovery Center at 4434 North Forrest Street Extension is open Monday through Saturday from 8 a.m. to 7 p.m. Survivors can also apply for assistance or check application updates via FEMA’s helpline, the FEMA app, or online at disasterassistance.gov.

The deadline to apply for FEMA assistance is Jan. 7. Gaskins encouraged survivors to carefully review any correspondence from FEMA, as letters requesting additional documentation are often mistaken for full-on denial notices.

Despite the challenges, FEMA remains steadfast in its mission to support recovery.

“We at FEMA do recognize that it can be a confusing, daunting, and frustrating process. And we just want you to know that you are not alone,” stated Gaskins. “We will remain in the state of Georgia for as long as it takes.”