SGMC Health nationally recognized with patient safety award
Published 4:22 pm Saturday, February 15, 2025
- Submitted photo: SGMC Health nursing leadership and High Reliability Organization Champions celebrate receiving national recognition in patient safety from Press Ganey
VALDOSTA — SGMC Health is a 2024 Press Ganey Human Experience Award winner. SGMC Health was recognized for outstanding achievements in safety, including:
- HX Achievement Award for Serious Safety Event Rate Reduction – SGMC Health Main and Smith Northview
- HX Achievement for Zero Harm Award – SGMC Health Lanier
- HX Achievement for Zero Harm Award – SGMC Health Berrien
“This recognition reflects SGMC Health’s steadfast commitment to prioritizing the well-being of every patient, every day,” said Senior Vice President and Chief Operating Officer Randy Smith. “Achieving these milestones required a commitment to the goal of zero harm with a laser focus on building a culture of safety, actively promoting safety as a core value, empowering our teams, and improving reliability through better process design to ensure the best outcomes for those we serve.”
SGMC Health’s remarkable progress in reducing Serious Safety Events (SSEs) its two Valdosta campuses and achieving Zero Harm at both SGMC Health Lanier and SGMC Health Berrien is the result of proactive initiatives on its journey to becoming a High Reliability Organization (HRO). This ongoing safety and quality journey includes enhanced communication, rigorous safety protocols, and advanced training programs for staff. These efforts have fostered a robust culture of safety that ensures patients receive high-quality, harm-free care every time.
To learn more, visit sgmc.org.
