SGMC Health recognized Dekoya Wallace, medical assistant at the SGMC Diabetes Management Center, as the recipient of the April Being Extraordinary Everyday Award. This award honors non-nursing team members who go above and beyond in providing extraordinary care and support.

Wallace was nominated by her practice manager, who praised her exceptional dedication and leadership during a time of transition within the department. When additional support was needed, she willingly stepped in to take on a variety of responsibilities beyond her usual role. Her commitment ensured that daily operations remained seamless and that every patient continued to receive the high-quality care that each expects and deserves.

“Dekoya went above and beyond her role as medical assistant,” her manager wrote. “She worked the front check-in and check-out desks, managed incoming calls, completed essential front office duties, trained two new front staff employees and still maintained her medical assistant responsibilities. Any problems that occurred in the clinic, she handled immediately. Dekoya essentially served as acting office manager during my absence, and I never once had to worry. She is phenomenal, and I am extremely proud and appreciative of all she does.”

The BEE Award is presented monthly to recognize non-nursing staff members, including patient care technicians, nursing assistants and medical assistants, who exemplify extraordinary dedication, teamwork and compassion in supporting the nursing staff. Nomination criteria include qualities like leadership, attitude and clinical skills.

SGMC Health offers a variety of recognition programs to honor employees who embody its core values of “remarkable people, extraordinary care, human kindness.” To learn more about the BEE Award and other recognition programs, visit sgmc.org/recognition.