Local News
Georgia Power urges customers to prepare for Irma
ATLANTA – With Hurricane Irma expected to make landfall in South Florida over the next 24 hours, Georgia ... Read more
Latest customer – Page 11
Business
How to protect online brands
Last week, we talked about how British Airways learned an expensive lesson by not listening to their customers. ... Read more
Business
Curt Fowler: Learning to listen to your customers
“It is not the employer who pays the wages. Employers only handle the money… It is the customer ... Read more
Ga Fl News
City warns of frauds related to utilities
MOULTRIE, Ga. — Recent scams in the City of Moultrie’s service territory have left some customers victim to ... Read more
Live-oak
City warns of frauds related to utilities
MOULTRIE, Ga. — Recent scams in the City of Moultrie’s service territory have left some customers victim to ... Read more
Business
Curt Fowler: How to implement the Net Promoter score
“Perfection is not attainable, but if we chase perfection we can catch excellence.” – Vince Lombardi Last week, we discussed how implementing a Net ... Read more
Business
Four reasons to implement NPS
“What is measured improves.” – Peter Drucker We all know measurement drives improvement. Want to get fat? Just wear ... Read more
Columns
Georgia Power has opportunities to lead in solar power
Thanks Valdosta Daily Times for your Sunday solar story and editorial! Your editorial’s “buyer beware” would better be ... Read more
Business
Proving the return on customer excellence
“A company’s primary responsibility is to serve its customers, to provide the goods or services which the company ... Read more
Ga Fl News
Here Comes the Sun: Solar Power faces challenges
Few things are as certain as the sun rising every morning in the east and setting every evening ... Read more