VALDOSTA — With digital and mobile-based scams on the rise, Georgia Power cautions its customers against scammers claiming to be Georgia Power employees. 

“Georgia Power has become aware of a telephone scam targeting customers in the Valdosta area,” said Amanda Arnold, a PR and communications specialist at Georgia Power. “Scammers are impersonating our employees and claiming to provide restoration services while seeking customer information.”

“Please note that Georgia Power will never request payment information or your Social Security number over the phone,” Arnold said in an email to The Daily Times.

Georgia Power recently sent out an advisory detailing two of the most popular scamming methods: scammers requesting funds through Cash App, a payment app that Georgia Power does not accept payments from, and scammers creating digital ads on Google and other platforms that direct customers to non-company websites. 

The advisory goes on to state that Georgia Power does not ask for customers to provide card details over the phone, will not call to update card details or account details, and does not accept cryptocurrency as a form of payment.

If customers receive a suspicious call from someone claiming to be a Georgia Power employee and demanding money, they should hang up and log-on to the Georgia Power website to check the status of their account, the advisory said. Customers should also remove and report emails that demand immediate payment or personal information. 

If you encounter suspicious inquiries claiming to involve Georgia Power, please report it immediately by visiting GeorgiaPower.com/ReportAScam.