As a young man, my earliest lessons in the value of hard work came from observing my parents on our farm in McAlpin, Florida, located next to the McAlpin Advent Christian Church, nestled just 11 miles south of Live Oak and amid the natural beauty of Suwannee County. Their grit and determination set a strong precedent for my work ethic. 

However, my transition into the workforce was fraught with challenges – a path many can resonate with, particularly those who, like me, navigated their careers without formal mentorship or structured guidance.

I undertook several jobs throughout my formative years, from mowing grass to running errands for Lake City Community College. 

My experience as a night shift clerk at the Quality Inn along Highway 90 and Interstate 75 was also formative. 

Under Jerry Gandy’s ownership and managed by his sister Mary Gandy, who has since passed, I learned about the importance of diligence and responsibility, albeit through the occasional lenses of trial and error. 

Like most peers, I lacked the advantages of work-study courses or apprenticeships. I did not have mentors to guide me through the subtle rules of workplace behavior or the unspoken expectations that often govern professional interactions. 

Instead, I learned through a mix of successes and failures, praised for my achievements, and critiqued for my mistakes.

Recently, I stumbled upon a set of “Rules of Work” by Glenn Shepard. These rules resonated with me profoundly and reminded me of the essential values that can guide young adults in their first jobs and those of us who have been in the workforce for years. 

Shephard’s rules encapsulate practical wisdom that resonates with the realities of the workplace. I have added my commentary to his rules.

They remind us to instill these lessons in the younger generation, whether they are children, grandchildren, or even nieces and nephews, who often seem less inclined to listen.

1. Raises Are Earned, Not Given. This fundamental truth remains critical. Employees must showcase their value through hard work and results, not merely existing within the organization.

2. Leave Your Home Life at Home.  Distinguishing personal and professional life is vital for productivity and workplace relationships.

3. Dress Appropriately for Work. Adhering to an appropriate dress code reflects professionalism. If an outfit is suitable for a casual event, it may not be fit for the workplace.

4. Focus on Results, Not Busyness. The ultimate goal is to complete assignments effectively rather than merely appearing busy without purpose.

5. Respect Customer Interactions. Prioritizing customers during interactions is essential; distractions like text messages can convey disinterest and disrespect.

6. Mistakes Happen, But Carelessness Is Unacceptable. While errors are part of learning, it is imperative to approach work with care and consideration.

7. Avoid Gossip. Integrity is essential in the workplace. Criticizing others behind their backs only fosters an unhealthy environment.

8. Own Your Mistakes. When problems arise, taking the initiative to resolve them demonstrates maturity and responsibility.

9. Punctuality Is Key. Arriving early cultivates reliability and respect from colleagues and supervisors.

10. Be Low Maintenance. Recognizing oneself as a team player eases workplace dynamics and encourages positive interactions.

In conclusion, Shepherd’s rules serve as a guide for young individuals entering the workforce and a valuable reminder for seasoned professionals. 

In an age where many young people feel they know it all, these principles, grounded in experience, can provide profound insights into the journey of work and the importance of humility in learning. 

After all, real education often goes beyond formal instruction and is rooted in the invaluable lessons of life.

Burton Fletcher, JD, MBA, is a writer, freelance columnist, retired full professor of business administration, managing attorney of Burton Fletcher Injury Law Group, and founder, president, and executive director of the Burton Fletcher Foundation for Animals. Contact him at Burton@CallOurLawyers.com or Burton@BurtonFletcherFoundation.org or by text to (229) 560-8180.